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Air Carrier Access Act
The Air Carrier Access Act prohibits discrimination in air transportation
by domestic and foreign air carriers against qualified individuals
with physical or mental impairments. The Act applies only to air
carriers that provide regularly scheduled services for hire to the
public. Requirements address a wide range of issues, including boarding
assistance and certain accessibility features in newly built aircraft
and new or altered airport facilities. People may enforce their
rights under the Air Carrier Access Act by filing a complaint with
the U.S. Department of Transportation, or by bringing a lawsuit
in federal court. For more information or to file a complaint, contact:
Aviation Consumer Protection Division
U.S. Department of Transportation
400 Seventh Street, SW
Room 4107, C-75
Washington, DC 20590
(202) 366-2220 (voice)
(202) 755-7687 (tty)
www.dot.gov/airconsumer
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